Why Good Customer Communication Is About Correctness and Efficiency—Not Style and Personalization
Prioritize correctness, channel fit, and efficiency; let customers configure what, when, and where—style is optional.
Blog
Thoughts on technology, leadership, and building better products.
Silos, Speed, and Shipping: Notes from Enterprise Projects
Why shipping inside large organizations feels slow, and the tactics I use to keep momentum
Lessons in Vibecoding — A Beginner’s Journey
Beginner lessons in vibecoding: the tools, loops, and habits that helped me ship.
Testing GPT-5 in Cursor: A Week of Free Requests
Building a project with GPT-5 in Cursor AI: workflow, observations, and model comparisons from a week of testing.